Terms and Conditions

West Mount Caffe Terms and Conditions

General Terms & Conditions

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the

following terms and conditions of use, which, together with our privacy policy, govern West Mount Caffe’s, relationship with you in regards to this website.

The website owners provide the information contained on the website or any of the pages comprising the website to visitors subject

to the terms and conditions set out in these website terms and conditions, the privacy policy and any other relevant terms and conditions,

policies and notices which may be applicable to a specific section or module of the website.

The use of this website is subject to the following terms of use:

West Mount Caffe’s website and all contents of this site are provided on an ‘as is’ basis without warranties of any kind, either express or implied, including without limitation warranties of title or implied warranties of merchantability for a particular purpose.

You acknowledge, by your use of the website, that your use of West Mount Caffe’s website is at your sole risk, that you assume full responsibility for all costs associated with all products and services you avail in connection with your use of West Mount Caffe ’ website, and that West Mount Caffe shall not be liable for damages of any kind related to your use of this site.

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.

Privacy Policy, Terms & Conditions, Refund Policy

At West Mount Caffe, your privacy is important to us, and we want you to feel confident that your personal information is secure when using our products and our platform.

Our Company is registered as a Coffee Processing Unit in Kinfra Industrial Estate, Chundale, Wayanad 673123, India. It is West Mount Caffe’s policy to respect your privacy regarding any information we may collect while operating our website.

Website Visitors

West Mount Caffe may collect non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. West Mount Caffe’s purpose in collecting non-personally identifying information is to better understand how West Mount Caffe’s visitors use its website.

West Mount Caffe may also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users making payments on WestMountCaffe.com. West Mount Caffe only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below, except that payee IP addresses and email addresses are visible and disclosed to the administrators of West Mount Caffe and is handled by payment processors at the time of processing the payments.


To Process payment through West Mount Caffe site or Invoice links, you have to provide our payment processor (Razorpay / Stripe / Paytm) with your payment information. They provide us with a token that represents your account, your card’s expiration date, card type and the last four digits of your credit card. If you provide them with a name and email address then they also provide us with that information.

Returns & Refunds Policy

West Mount Caffe Processing unit does not issue refunds on any products, (our coffee is roasted when ordered, because this is a food product we can not accept returns of coffee); if any items are returned or canceled due to any shipping damages, we will investigate and shall arrange to replace the faulty pack upon receipt of the return item. If you are unsatisfied with any purchase you have made with West Mount Caffe for any reason, please contact us. Tell us your name, the order number, which items, and reason of dissatisfaction. Protection of Certain Personally-Identifying Information

West Mount Caffe discloses potentially personally-identifying and personally-identifying information only to those of its employees. West Mount Caffe will not rent or sell potentially personally-identifying and personally-identifying information to anyone. If you are a registered user of West Mount Caffe website and have supplied your email address, West Mount Caffe may occasionally send you an email to tell you about new products, offers, solicit your feedback, or just keep you up to date with what's going on with West Mount Caffe and our products. If you send us a request (for example via email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. West Mount Caffe takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.


We do not run any external advertisements on West Mount Caffe.

Privacy Policy Changes

Although most changes are likely to be minor, West Mount Caffe may change its Privacy Policy from time to time, and in West Mount Caffe’s sole discretion. West Mount Caffe encourages visitors to frequently check this page for any changes to its Privacy Policy. If you have a West Mount Caffe account, you might also receive an alert informing you of these changes. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

Other Terms and Conditions

Your access to and use of the West Mount Caffe is subject to any additional terms applicable to such Services that may be posted on the Terms from time to time, including without limitation, West Mount Caffe’s Terms of Use available at WestMountCaffe.com/terms.

Shipping Policy

Shipping is handled by West Mount Caffe’s dedicated team, contracts with various reputed courier companies catering to locations all over India are in place.

West Mount Caffe is not liable for any courier delay. You will be notified upon dispatch/handover of product/equipment/item displayed on the website.

In case of delay from the courier company, feel free to contact us and inquire on the same at sales@westmountcaffe.com 

Contact Us

Please feel free to contact us if you have any questions about West Mount Caffe Policy or the information practices.

You may contact us, as follows: You may send an email to sales@westmountcaffe.com.

Content of the pages of this website is for your general information and use only. It is subject to change without notice

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